Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.
21Vianet customer service team follows up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table.
In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling.
If it did, we'll add it as a new incident or advisory on the Service health page, where you can track its resolution. The Reported issues tab will show all issues your tenant solve login issues in Microsoft 365 has reported from this form and the status. When we are working with third-party software we might encounter some problems – it’s obvious and norma
Further, start the application again to check if the error has been fixed. The software provides options to split the resultant PST file. You can set the size for the PST file, and the software will split it after recovery. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypte
ONLY Exoprise provides proactive synthetic and complete real user monitoring coverage of the entire Office 365 suite. While you try to find the answer, your customers (end-users) complain because they can’t access their business applications. Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in too
If you see the message "The Microsoft account you've entered does not exist.", check the spelling of your entry carefully. If it's correct, please read My username and password have stopped working. Find the information you need to set up and sign into your account, and learn more about what's included in your Microsoft 365 subscriptio
Office is owned by Microsoft and therefore the application receives updates through the Windows Update function. This allows users to make the necessary improvements in security and performance in a timely manner. Therefore, if you are having trouble downloading your Outlook profile, it is recommended that you check and install the latest Windows updates. Follow the instructions below to properly update your system. When recovering email, you can export your messages to any other format you choose. After scanning, you can also use the preview function for free to see the quality of your solve login issues in Microsoft 365 data recover
Eventually, you can delete and create a new Outlook profile. Then select "Browse" and click on the PST file (with the .pst extension). Then click "Start", after which the tool should scan, find and fix possible damage in the PST file. However, it will not be possible to scan all files at the same time, you need to isolate one separate PST file and start scanning from it. In order to fix errors related to the Outlook application, you can run the built-in dedicated tool from Offic
See Sign in to Office or I forgot the username or password for the account I use with Office. Learn more about managing and securing the account you use to access your work or school email and files, and other web resources in your organization. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. If you can't sign in to your Microsoft account, use our sign-in helper tool below to guide you to the correct solution. We'll use the same working email to send you instructions for how to sign back into your accoun
The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to solve login issues in Microsoft 365 verify your accoun