diff --git a/How-to-Troubleshoot-Common-Microsoft-365-Problems-and-Issues.md b/How-to-Troubleshoot-Common-Microsoft-365-Problems-and-Issues.md new file mode 100644 index 0000000..6176449 --- /dev/null +++ b/How-to-Troubleshoot-Common-Microsoft-365-Problems-and-Issues.md @@ -0,0 +1,28 @@ +Latency, as seen in a Netmon trace, those extra milliseconds can add up, if there are enough of them in any given session. This screenshot is from the Professional version of HTTPWatch. You can open traces taken in the Basic Version on a computer with a Professional version and read it there. Extra information might be available from the trace through that metho + +Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list. + +21Vianet customer service team follows up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table. + + +If you're in Europe, you want to go to a Microsoft DNS in Europe, and (ideally) deal with a datacenter in Europe. Performance from a client in Europe going to DNS and a datacenter in America will be slower. Lync online has active nodes in more than one dC at a tim + +In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling. + + +If you're going to Microsoft 365 through a proxy server, the steps are a little different. You might see hangs in the product, prompts, or slow performance on page load. App-specific performance issues affect only one Office 365 troubleshooting Office application, while others work fine. The nature of Office 365 (Microsoft 365) performance issues can be either system-wide or app-specific, depending on the root caus + + +But your troubleshooting will be much easier if you can see what stage of authentication you're in. In Outlook Online, you might experience slow load times whenever you switch between Calendar and your mailbox, or slow page loads in SharePoint. Some common issues you might face and how to find them in your Network trace. Instead, run through the steps and demonstrate the problem Office 365 troubleshooting before stopping the trace and saving. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human elemen + + +Next, click Check for Updates and install the available updates. Outlook got stuck at loading profile with your network? An Outlook profile stores your preferences and characteristics, and if you've applied many settings, one of them might be causing an error. Therefore, you should create an alternate Outlook profile, then switch all your accounts to it, and finally delete the problematic Outlook profil + + +I am a Global Administrator for a small to mid-sized organization and have been working in the compliance domain for several years. I hold an active certification as a Microsoft 365 Administrator Expert and have been using Microsoft 365 for nearly eight years. My specialization lies in content and record managemen + + +Office is owned by Microsoft and therefore the application receives updates through the Windows Update function. This allows users to make the necessary improvements in security and performance in a timely manner. Therefore, if you are having trouble downloading your Outlook profile, it is recommended that you check and install the latest Windows updates. Follow the instructions below to properly update your system. When recovering email, you can export your messages to any other format you choose. After scanning, you can also use the preview function for free to see the quality of your [Office 365 troubleshooting](https://calm-shadow-f1b9.626266613.workers.dev/cfdownload/https://www.kenpoguy.com/phasickombatives/viewtopic.php?id=5776185) data recover + + +If you are in Europe, you should see a reply from something like outlook-emeawest.office365.com. In the Americas, expect something like outlook-namnorthwest.office365.com. At this point, you can record the frame number, drop the filter, and click All Traffic in the Network Conversations window in Netmon to look at the nearest SYN. To see the Windows Scaling value that is used by your network connection, expand first the SYN, and then the related SYN/ACK. Get familiar with your traffic, and learn to locate the information you need. For example, learn to determine which packet in the trace has the first reference to the Microsoft 365 service you're using (like "Outlook" \ No newline at end of file