We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.
If this still does not work, try repairing MS Office. Then, select your account and click Open File Location. This tool has helped IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss.
If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another how to stop Outlook freezing action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If Outlook isn't working on a large or long process, move on to the next step.
There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. The above solution will help you to resolve how to stop Outlook freezing the Outlook Stuck at Loading Profile error. The upcoming section will discuss the possible troubleshooting ways to fix the error of Outlook Stuck at Loading Profile. This command launches Outlook with a fresh navigation panel, often resolving profile loading hangs.
If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST files.
Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools how to stop Outlook freezing can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
For more in-depth investigations, you can rely on the results of specific data-gathering remote actions. This page will guide you through the structure of the content and how it can be used. Once done, check if the Outlook performance issue is resolved. Check whether the Outlook is running slow problem is resolved. So yes, 2 minute delays are normal in Outlook desktop as the network architecture is completely different than Outlook mobile, as @rod-it laid out. Outlook desktop is obviously a much more robust client as well, so there can be a few seconds attributed to processing at the client end.
Corrupted profiles frequently prevent Outlook from progressing past the loading screen. Creating a new profile establishes a clean environment for Outlook to start. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it.
I would say first things first is figure out if any of how to stop Outlook freezing these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.
Have also login in another computer with this account but there is also coming the dialog with the message. My question is, how can I see what document is Outlook referring to? In Outlook thru Office.com, the account has no issue.
Give Outlook a few minutes to finish the process and it should start to work again. I decided to try and fix it by uninstalling and reinstalling. I also removed some old add-ins and an old, inactive account (but Outlook worked no problem with these for a long time).
If Outlook is set to only download headers, each time you access the email it has to connect to your server to retrieve the body of the email, which takes time. Downloading the how to stop Outlook freezing full email will keep it local so later access is much faster. Delaying non-essential updates, in some cases, allows Microsoft to refine them further before they are installed. We recommend that you don’t have monthly updates enabled for Office 365 ProPlus, as these have been known to cause intermittent issues. The most practical version to use is the semi-annual release. There is a new version of Outlook available, which depending on company policy, can be user activated.